The Rotherham NHS Foundation Trust community services include the district nursing service, specialist services, 0-19 children’s services, maternity services, therapy and dieticians. This leaflet explains how you can help to make sure that community staff can provide care safely in your home. When we work in your home, there may be risks to staff safety or wellbeing. Making you aware of what some of these are helps you to get ready before community staff visit you.
If you feel you may have a problem meeting any of these, please contact your healthcare professional.
Our policy
We want all our staff to go home safely at the end of their working day. If we cannot work safely in your home, we will need to look at how we provide your care. This could mean providing care at a clinic instead of your home. If staff are hurt, abused (verbally or physically), attacked or bitten by your pet, we have to follow policies on reporting these and may need to report the incident to the police. In some cases, we may need to stop providing care completely. Please do everything you can to help keep our staff safe when they provide care in your home.
If you have any compliments, comments, concerns or complaints and would like to speak to somebody about them please call 01709 424461 (Monday to Friday, 9am to 4pm or email us at your.experience@nhs.net.
If you need this information in another format, for example; large print, easy read, Braille or audio, or for free translation please contact your healthcare professional
Produced by Security Officer LSMS & the Health and Safety Team, June 2021. Next revision due: June 2023. Version: 1.0 ©The Rotherham NHS Foundation Trust 2021. All rights reserved.