All hearing aid maintenance and repairs are carried out by appointment only.
If your hearing aid is not working, visit the Ear Care Centre website for advice and troubleshooting instructions on how to undertake self-maintenance of your hearing aid.
Almost all routine maintenance can be carried out at home.
The most common problem is an issue with the tubing.
If the tubing hasn’t been changed for a long time please request tubing and instructions, if you require them. Please see our website for instructions or ask your technician/audiologist to go through this with you.
If you are unable to resolve the problem, attend a local-drop in session and they will be able to assist you. Alternatively contact the department for an appointment.
Replacement batteries and tubing can be requested online through the Ear Care Centre website.
Alternatively, contact the department either by phone on 01709 423145 or 01709 423207 or email rgh-tr.earcarecentre@nhs.net.
Please leave your name, address, date of birth and what you require.